Shipping
Shipping at a glance
- Ships from: China. Orders are shipped directly from our fulfillment partner in China with tracked international shipping.
- Where we ship: We ship to the United States, Canada, the United Kingdom, Germany and 21 more EU countries (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain).
- Processing time: 1–3 business days after you place your order.
- Delivery time: about 7–12 business days in total from the day you order to the US, Canada, the UK and Germany, and about 8–14 business days to the other EU countries, including processing.
- Shipping cost: free on every order, with no minimum.
- Tracking: you'll get a tracking number by email when your order ships. Please allow 1–3 working days for tracking to update.
- Customs and import taxes: No taxes or duties — the price you see is all you pay.
Wrong address?
Please check your shipping address carefully at checkout. If you spot a mistake, email us right away at support@nexmiostore.com and we'll try to fix it before your order ships.
Parcel lost, delayed or marked as delivered?
Check with neighbors and your local post office first, then email us your order number and we'll look into it with the carrier.
Contact us
NEXMIO STORE
Business address: NO 144, Kampung Baru Bukit Gelugor, 72000 Kuala Pilah, Negeri Sembilan, Malaysia
Email: support@nexmiostore.com
WhatsApp: +60 18-663 7776
Read the full Shipping Policy, or see our FAQ.